Jump to main content

Support

There are lots of ways that Visibility can help, support or advise you.  Some of our work is for people with a visual impairment and some sensory projects are for people who have sight and/or hearing loss

We develop our work based on what people tell us they need.  If there is something which you think Visibility could do, which we are not currently offering, then please get in touch and tell us. 

If one of our services is not available in your area and you would like it to be, then please get in touch

We can’t promise that we will be able to make it happen, but we can promise to investigate possibilities.

One to One Support

Some people have individual support arranged with the help of a social worker, however increasingly people are in control of their own support and can purchase their own support from Visibility.  Find out more about one to one support here.

Buying Your Support:

With the recent development from the Scottish Government, the Social Care (Self Directed Support) (Scotland) Bill gives people who are visually impaired an opportunity to have more say in the support that is provided to them.  This is sometimes called personalisation. Visibility has responded to this by giving people an opportunity to purchase a service using Direct Payments or Self Directed Support Budget.  Alternatively you can purchase support direct from Visibility with your own funds. 

All support is discussed and agreed so that it is individualised and unique to each person.  We have listed some examples of what we can provide.  The list is not definitive so please contact us to discuss your specific requirements. 

We know there are many challenges for people with visual impairments, however we believe in providing support for people to do things for themselves, rather than doing things for people.  This ensures that individuals have choice and control over their support and the ability to retain and develop their independence.

Support at home:

Support in the community:

Support finding employment:

Social and recreational:

We have a team of Visual Support Workers who have all been trained and supported by Visibility to provide sighted guiding and appropriate support to ensure your confidence and independence. 

Call Debbie or Scott on 0141 332 4632 to find out more.

Support arranged through Social Work:

Our Supporting People service is committed to ensuring that people with sight loss have the opportunity and support they need to live independently.  This service is available in North Lanarkshire, Glasgow and West Dunbartonshire .  As it is funded by the local authority any referrals need to have Social Work input and would depend on whether there was space available in the project.

We have supported younger people to set up their first flat, attend college and find a job and older people to continue cooking home made meals, attend local interest groups and build up their networks of friends.

Call 0141 572 0747 and speak to Debbie for more information.

Telephone Support

Mentoring

Some people would prefer to talk to someone on their own rather than as part of the group.  If this is the preferred option, then we run a mentoring service for people of working age. 

Visibility Mentors are a group of people with visual impairments who have been trained to provide support.  They have all experienced visual impairment at different times of their lives, struggled to come to terms with it and are now in a position where they feel they can help other people.  They can provide regular, confidential support and advice by telephone.

To find out more, call 0141 332 4632 and ask for Rae.

Telefriends

If you live in Dumfries and Galloway, we have a telefriends service which links a volunteer with an individual and they phone at an agreed time to chat to reduce feelings of isolation.  This is particularly useful for people who are housebound or find it difficult to get out and meet with other people. 

For more information contact Allison on 0345 521 8382.