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Support

Visibility provides support to people who are visually impaired, their family and friends in a number of different ways. 

Individual Support

Support Groups

Telephone Support

Individual Support:

Visibility has a number of different ways that people can access individual, personalised support.

Buying Your Support:

With the recent development from the Scottish Government, the Social Care (Self Directed Support) ( Scotland ) Bill gives people who are visually impaired an opportunity to have more say in the support that is provided to them.  This is sometimes called personalisation. Visibility has responded to this by giving people an opportunity to purchase a service using Direct Payments or Self Directed Support Budget.  Alternatively you can purchase support direct from Visibility with your own funds. 

All support is discussed and agreed so that it is individualised and unique to each person.  We have listed some examples of what we can provide.  The list is not definitive so please contact us to discuss your specific requirements. 

We know there are many challenges for people with visual impairments, however we believe in providing support for people to do things for themselves, rather than doing things for people.  This ensures that individuals have choice and control over their support and the ability to retain and develop their independence.

Support at home:

Support in the community:

Support finding employment:

Social and recreational:

We have a team of Visual Support Workers who have all been trained and supported by Visibility to provide sighted guiding and appropriate support to ensure your confidence and independence. 

Call Debbie or Scott on 0141 332 4632 to find out more.

Support arranged through Social Work:

Our Supporting People service is committed to ensuring that people with sight loss have the opportunity and support they need to live independently.  This service is available in North Lanarkshire, Glasgow and West Dunbartonshire .  As it is funded by the local authority any referrals need to have Social Work input and would depend on whether there was space available in the project.

We have supported younger people to set up their first flat, attend college and find a job and older people to continue cooking home made meals, attend local interest groups and build up their networks of friends.

Call 0141 572 0747 and speak to Debbie for more information.

Support for people who have fallen or are fearful of falling:

Visibility runs a service in the Greater Glasgow & Clyde NHS area for people who have fallen or are frightened of doing so.  We are working with the NHS to look at the link between people’s sight loss and falling which will help inform future services. 

We can also visit people in their own homes, talk through some of the issues and give advice on what might help including the use of lighting and colour contrast in the home as well as provide some assistance with how to move around safely to limit the risk of falling. 

If you would like some more information or to talk to someone, please call 0141 332 4632 and ask for Jamie or Shelagh.

Support Groups:

Some people find it beneficial to meet with others who are in a similar situation and hear how they have dealt with daily challenges.  Visibility provides a number of opportunities for people to do this.  It is amazing what you find out when people get together and talk.

Peer Support:

People tell us that when they get together they learn a lot from the experiences of others. Visibility's peer support sessions give people an opportunity to learn from each other as well as pass on their knowledge of living with sight loss and helpful services. The participants set the topics that are covered which can be anything from transport and technology to health and beauty.

East Dunbartonshire

Milngavie
28 MayMilngavie VI Peer Support Group1.30pm to 3pmSpeakers McClure's Solicitors, Milngavie Community Centre, Allander Road, Milngavie.
17 SepMilngavie VI Peer Support Group1.30pm to 3pmMilngavie Community Centre, Allander Road, Milngavie.
Kirkintilloch
09 JulKirkintilloch VI Peer Support Group1.30pm to 3pmSpeaker Humanware, Craigie Hall, The Park Centre, 45 Kerr St, Kirkintilloch G66 1LF
12 NovKirkintilloch VI Peer Support Group1.30pm to 3pmCraigie Hall, The Park Centre, 45 Kerr St, Kirkintilloch G66 1LF

Argyll and Bute

Dunoon
06 MayDunoon VI Peer Support Group11am to 12.30pmCrag Roy Sheltered Housing, Port Riddell PA23 8BE
01 JulDunoon VI Peer Support Group11am to 12.30pmCrag Roy Sheltered Housing, Port Riddell PA23 8BE
02 SepDunoon VI Peer Support Group11am to 12.30pmCrag Roy Sheltered Housing, Port Riddell PA23 8BE
04 NovDunoon VI Peer Support Group11am to 12.30pmCrag Roy Sheltered Housing, Port Riddell PA23 8BE
Oban
04 JunOban VI Peer Support Group1.30pm to 3pmUndercroft Room, Kilmore & Oban Church Centre, Glencruitten Rd, Oban PA34 4DN
06 AugOban VI Peer Support Group1.30pm to 3pmUndercroft Room, Kilmore & Oban Church Centre, Glencruitten Rd, Oban PA34 4DN
01 OctOban VI Peer Support Group1.30pm to 3pmUndercroft Room, Kilmore & Oban Church Centre, Glencruitten Rd, Oban PA34 4DN
03 DecOban VI Peer Support Group1.30pm to 3pmUndercroft Room, Kilmore & Oban Church Centre, Glencruitten Rd, Oban PA34 4DN
Helensburgh
13 JunHelensburgh VI Peer Support Group10.30am to 12pmThe Meeting Place, United Reformed Church, 35 West Princes St, Helensburgh G84 8TF
08 AugHelensburgh VI Peer Support Group10.30am to 12pmThe Meeting Place, United Reformed Church, 35 West Princes St, Helensburgh G84 8TF
10 OctHelensburgh VI Peer Support Group10.30am to 12pmThe Meeting Place, United Reformed Church, 35 West Princes St, Helensburgh G84 8TF
12 DecHelensburgh VI Peer Support Group10.30am to 12pmThe Meeting Place, United Reformed Church, 35 West Princes St, Helensburgh G84 8TF
Campbeltown
15 MayCampbeltown Vi Peer Support Group2pm to 3.30pmConference Room, Aqualibrium, Kinloch Rd, Campbeltown PA28 6EG
17 JulCampbeltown VI Peer Support Group2pm to 3.30pmConference Room, Aqualibrium, Kinloch Rd, Campbeltown PA28 6EG
18 SepCampbeltown VI Peer Support Group2pm to 3.30pmConference Room, Aqualibrium, Kinloch Rd, Campbeltown PA28 6EG
20 NovCampbeltown VI Peer support Group2pm to 3.30pmConference Room, Aqualibrium, Kinloch Rd, Campbeltown PA28 6EG

Lanarkshire

Hamilton
01 MayHamilton Peer Support Group1.30-3pmSt Johns Church, Duke Street, Glasgow
05 JunHamilton Peer Support Group1.30-3pmSt Johns Church, Duke Street, Hamilton
04 SepHamilton Peer Support Group1.30-3pmSt Johns Church, Duke Street, Hamilton
02 OctHamilton Peer Support Group1.30-3pmSt Johns Church, Duke Street, Hamilton
06 NovHamilton Peer Support Group1.30-3pmSt Johns Church, Duke Street, Hamilton

Ayrshire

The Garnock Valley VI Persons Group meet on the first Wednesday of every month from 1.30-3.00pm at the Bridgend Community Centre, Kilbirnie.

This is a local support group run by local people with visual impairments which is supported by Visibility.

Dumfries and Galloway

Newton Stewart
28 AprNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
26 MayNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
30 JunNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
28 JulNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
25 AugNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
29 SepNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
27 OctNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
24 NovNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
29 DecNewton Stewart Visual Impairment Group2pm to 3.30pmCinnamon Café, Victoria Street, Newton Stewart When: Last Monday of every month
Dumfries
25 AprDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
20 MayDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
30 MayDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
17 JunDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
27 JunDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
15 JulDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
25 JulDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
19 AugDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
29 AugDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
16 SepDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
26 SepDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
21 OctDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
31 OctDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
18 NovDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
28 NovDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
16 DecDumfries Visual Impairment Group1.30pm to 3.30pmDumfries VI club meet on the third Tuesday of every month at St George’s Church Hall, George St, Dumfries
26 DecDumfries Visual Impairment Social Club7pm to 10pmVenue varies contact Andrea Houston for details telephone 01387 263652
Stranraer
06 MayStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
03 JunStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
01 JulStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
05 AugStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
02 SepStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
07 OctStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
04 NovStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
02 DecStranraer Sensory Impairment 2pm to 3.30pmStranraer Group meets on the first Tuesday of every month at Custom House, North Strand Street in Stranraer
Annandale and Eskdale
07 MayAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
04 JunAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
02 JulAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
06 AugAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
03 SepAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
01 OctAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
05 NovAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month
03 DecAnnandale & Eskdale Sensory Impairment Group 2pm to 3.30pmWhere: Queensberry Arms Hotel, High Street, Annan. When: First Wednesday of every month

These are local support groups run by local people with visual impairments supported by Visibility.

Click here for all support group dates

Telephone Support

Mentoring

Some people would prefer to talk to someone on their own rather than as part of the group.  If this is the preferred option, then we run a mentoring service. 

Visibility Mentors are a group of people with visual impairments who have been trained to provide support.  They have all experienced visual impairment at different times of their lives, struggled to come to terms with it and are now in a position where they feel they can help other people.  They can provide regular, confidential support and advice by telephone.

To find out more, call 0141 332 4632 and ask for Anne or Rae.

Telefriends

If you live in Dumfries & Galloway, there is a telefriends service which links a volunteer with an individual and they phone at an agreed time to chat to reduce feelings of isolation.  This is particularly useful for people who are housebound or find it difficult to get out and meet with other people. 

For more information contact Lindsay or Allison on 0345 521 8382.