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Advice

Visibility has a knowledgeable, experienced workforce that is happy to discuss a wide range of topics and provide a range of information and contact details in accessible formats.  There are a variety of ways of doing this.

By phone:

We have two helplines.  If you live in Dumfries & Galloway phone 0345 5218382 (local rate) or for all other areas phone 0141 332 4632.  If the line is busy, please leave your name or number and we will phone you back as soon as possible.

By email:

You can email any questions or requests for information to info@visibility.org.uk

At the hospital:

Patient Support Worker showing a large button phone to a patient

Being diagnosed with a visual impairment can be devastating news for people and their family and friends.  There can be many questions and concerns and you if you are attending Gartnavel Hospital , you can find us in the Eye Department (Room 8) across from the optometrist area.  If you attend another hospital in the Greater Glasgow and Clyde area, you can be referred by the medical staff or phone us on 0141 211 6753.

At a group or event:

There are a number of groups which give people an opportunity to meet over a period of time and find out more than they can in one session. Visit our support group page and find out more about what is happening in your area.

From time to time we also run or attend events where people with visual impairments, friends and family or anyone who would like to find out more about visual impairment can do so in a friendly environment. Visibility staff are available throughout the sessions to provide information, demonstrate equipment and have a chat.

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