Advice
Visibility has a knowledgeable, experienced workforce that is happy to discuss a wide range of topics and provide a range of information and contact details in accessible formats. There are a variety of ways of doing this.
By phone:
We have two helplines. If you live in Dumfries & Galloway phone 0345 5218382 (local rate) or for all other areas phone 0141 332 4632. If the line is busy, please leave your name or number and we will phone you back as soon as possible.
By email:
You can email any questions or requests for information to info@visibility.org.uk
At the hospital:
Being diagnosed with a visual impairment can be devastating news for people and their family and friends. There can be many questions and concerns and you if you are attending
At an information event:
The following information sessions are available to people with visual impairments, friends and family or anyone who would like to find out more about visual impairment and the range of support available locally. These are “drop in” session, usually over a 2 or 3 hour period and provide the opportunity to meet with other people with visual impairments in the area and representatives from local support services. A range of equipment to support independent living is also on display for people to try. Family members and friends are also provided with the opportunity to try simulation glasses to help increase understanding of eye conditions.
The Community Support Team will be available throughout the sessions to provide information, demonstrate equipment and have a chat over tea, coffee and biscuits. If you would like to attend any of the information sessions detailed below, please phone the team to book a place on 0141 332 4632.
At a group:
There are a number of groups which give people an opportunity to meet over a period of time and find out more than they can in one session. Our support page gives more information on our groups.